Workshop Introducing Gender-Based Violence (GBV) Services Monitoring Checklists to Service Providers

Workshop Introducing Gender-Based Violence (GBV) Services Monitoring Checklists to Service Providers

On 27-28 October 2022, the Australian Government, through the Australia-Cambodia Cooperation for Equitable Sustainable Services (ACCESS) Program, in collaboration with the Ministry of Women’s Affairs (MoWA), organised a workshop on the pilot implementation of the monitoring checklists of Gender-Based Violence (GBV) Services. The event was attended by Juridical Police Officers and Juridical Police Agents from eight Provincial Departments of Women’s Affairs (PDoWA) as well as the ACCESS Implementing Partners working in the GBV sector.

Four monitoring checklists on GBV services were developed by MoWA to monitor the application of service standards and guidelines. Those monitoring checklists are:

  1. Gender-Based Violence Minimum Standards of Essential Services Monitoring Checklist (for counselling and referral)
  2. Limited Use of Mediation as a Response to Violence Against Women Monitoring Checklist
  3. Legal Services Monitoring Checklist
  4. Survivors’ Satisfaction with Gender-Based Violence Response Services Monitoring Checklist

This first external orientation workshop was held for all relevant stakeholders who are involved in providing capacity development to GBV service providers to understand why and how these tools are applied and who is to use them. The pilot will be started from November to December 2022. The result will share in the reflection workshop in January 2023.

The workshop aimed to present and review all GBV service monitoring checklists, to enable participants to practice applying the tools, familiarise themselves with the reporting templates and allow them to give feedback based on the results of the monitoring findings. It also aimed to enable participants to discuss and agree on the arrangements for rolling out the pilot GBV services monitoring checklists.

Her Excellency Tes Chan Saroeun, Under Secretary of State of MoWA, expressed in her opening remarks that this workshop reflected the commitment of the Royal Government of Cambodia to ensure better service support and quality service provision, and it also responded to the third National Action Plan to Prevent Violence Against Women. MoWA collaborated with PDoWA and international and national partner organisations to establish a mechanism to respond to the needs of GBV survivors and to provide capacity-building programs to service providers.

Ms Anne ROUGE-Khiev, Team Leader of the ACCESS Program, stated that the ACCESS Program was very proud to contribute to and support this important work. She added that it this is a significant step for JPAs/JPOs to fucus on quality of GBV service provision.

One of the participants from Ratanakiri, Ms Riel Sina, Director of the Legal Protection Department at Provincial Department of Women’s Affairs Office of Women’s Affairs said: “This workshop is important for my work to improve the services provided to GBV survivors. It reflects on myself and my team to learn from our experience, and in particular, identify the areas where we could make improvements.”